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9/27/2021 (Permalink)

SERVPRO vans in a row SERVPRO vans in a row.

Come find us on our Social Media! Our aim is to assist in educating all on SERVPRO of Ojai/Montecito. We put out content regularly across our social media pages showcasing our work, helpful tips, product descriptions, day in the life and more. We have done work in cities such as: Ojai and all over the West Coast. We pride ourselves on the range of the work we have performed from simple toilet leaks to commercial losses.

Being a leader in the remediation industry, SERVPRO of Ojai/Montecito is outfitted to assist any disaster. We understand the criticality of an immediate response and our “faster to any size disaster” attitude keeps at the forefront of remediation services. There’s a reason SERVPRO placed in the top ten of Entrepreneurs Franchise 500.

Follow us on the below social media account and understand why SERVPRO makes it “Like it never even happened.”

Facebook: click here

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5 Warning Signs of a Burst Pipe

9/23/2021 (Permalink)

Burst pipe and water damage Burst pipe and water damage.

Not all broken pipes cause immediate water damage. It can sometimes be a slow leak that eventually causes water damage to your home or business. Be alert to the warning signs of a broken pipe.

  1. Fluctuating Water Pressure:

Don’t immediately blame the city. It may be a busted pipe. Pressure changes are hard on plumbing system and can damage pipe fittings.

  1. Water discoloration and or smell:

The water has taken on a brownish or “rust” colored feature and or smells of rotten eggs. Fun fact, that rotten egg smell is hydrogen sulfide, a naturally occurring gas that can also form in sewer lines. Make sure to call in a certified technician to handle this type of issue.

  1. Recurring sink puddles:

You try to stop any leaks under sinks to no avail. Inspect your home or business carefully just above pipe cover plates, additionally look for damp spots.

  1. Noisy pipes/water movement sounds within walls:

If no water is running in your home, you should not be able to hear water. A single broken pipe can influence the water pressure of an entire structure.

  1. Rising water bill cost:

Small drips can add up. Make sure to regular check your water bill and plumbing fixtures for leaks to lessen the chance a pipe burst will occur.

Wildfire Season Preparedness Tips

9/17/2021 (Permalink)

Emergency preparedness Emergency preparedness.

Should a wildfire start in your area you will need to be able to move quickly and efficiently. You may have to leave your home to stay safe. Have different escape routes planned out from your home or community. Make sure to understand the procedure your community follows when making your emergency preparedness plan.

  1. Emergency Supplies
    1. Go kit: (3) days of supplies
    2. Stay at home kit: (2) weeks of supplies for home confinement/stay
    3. 1-month supply of medication in child proof container
    4. Keep personal, financial, and medical records in safe, fireproof container.
  2. Communication Plan
    1. Sign up for local government emergency alerts
    2. Obtain back up battery/ies for any mobile devices
    3. Obtain a battery-powered radio
    4. Monitor weather conditions near you
  3. Emergency Skills
    1. First-aid training
    2. CPR training
    3. Be ready for no power. Plan for your needs, including cell phones and medical equipment.
  4. Download American Red Cross Wildfire Safety Checklist: https://bit.ly/Wildfire-Safety-American-Red-Cross

Link to current California Wildfire incidents: https://www.fire.ca.gov/incidents/.

Commercial Restoration Experts

9/10/2021 (Permalink)

Equipment warehouse Equipment warehouse.

Our size and scalability allow us the ability to handle multiple commercial projects at once and enable us to perform work with maximum efficacy. Unforeseen events can have serious effects on your home or business and our business is to keep yours moving forward. We are well trained experts in performing this task. From minor delays to major disasters, we are there 27/7 to support you.

We pride ourselves on being a restoration company that knows what it takes to ensure business continuity, and with our immediate response we can maximize our mitigation services. Timing is key when determining your first response and we are faster to any size disaster. Make us your single remediation and restoration services partner. If your business or home is affected by fire, water, mold, or storm damage call SERVPRO of Ojai/Montecito.

Area Disinfection Certification Program

8/31/2021 (Permalink)

ATP testing before and after ATP testing before and after.

When disinfecting a commercial environment there are many procedures needed to follow. SERVPROXIDE is applied using electrostatic or ultra-low volume (ULV) foggers, as well as MonoFoil®, multi-action and microbial spray. The disinfectant mist is liberally applied to all surfaces within the normal breathing zones. This is an area approximately 6-8 feet up from the floor. The disinfectant is left on surfaces for 5-10 minutes on non-porous material and 1 hour for porous material per manufacturers recommended “dwell” time for maximum efficiency. Adenosine triphosphate (ATP) testing is also performed. SERVPRO of Ojai/Montecito has (3) levels of service. ATP testing utilizes an ATP device to measure the level of organic cell structure (both living and dead) on a surface that has the potential to support microbial growth and microbial bio-mass. As with all levels of service the appropriate Personal Protective Equipment (PPE) is adorned throughout the process.

Level 1 treatments are typically used before a Level 2 treatment and/or for large “open” spaces, i.e. warehouses, non or minimal-occupied spaces, vehicles and transportation. Level 2 treatments use enhanced cleaning methods that emphasize treatment on High Contact Touch Surfaces (HCTS) after initial fogging is applied. This testing is performed before and after the atmospheric ULV fogging disinfecting process. Level 3 treatments are used for confirmed COVID-19 cases inside the dwelling. A (3) stage Decontamination chamber is set up prior to any personnel or equipment entering the work area:

  1. clean room chamber
  2. shower/decontamination chamber
  3. equipment/dirty room chamber

 Once disinfecting and inspections are completed your facility will be granted a certificate from the Area Disinfection Certification Program stating the area has been disinfected to hospital grade standards. There is no implied warranty as to future conditions of the premises. It is recommended SERVPRO disinfecting protocols be instituted monthly.

Top 5 Difficulties Faced When Working Commercial Remediation

8/27/2021 (Permalink)

Water damage in commercial building Water damage in commercial building.

After your home or business structure becomes compromised from unforeseen events such as extreme weather, poor building techniques, or some other circumstance, owners must decide on the best course of action to take.

  1. Pathogens

There is a great deal of risk after a disease outbreak when it comes to water damage remediation and cleanup. There is a high risk of potential exposure to bacteria, viruses, mold, and other pathogens. Water damage remediation and cleanup after a disease outbreak both come with the risk of exposure to bacteria, viruses, mold, and other pathogens. This is a special concern relative to sewage and or fire sprinkler water damage. SERVPRO of Ojai/Montecito ensures that our crews have training in and access to the appropriate personal protective equipment (PPE) and cleaning equipment.

  1. Exposure to Hazardous Chemicals

Meth labs in homes or hotels, industrial spills etc. all require remediation to rid the chemicals on surfaces where they may be present. Knowing the chemicals which are potentially present will help determine what type of PPE is needed to protect crews from touching or breathing them in. Proper precaution is taken so as to limit exposure to the remediation chemicals and the pathogens being treated. 

  1. Decontaminating Both Large Areas and Hidden Surfaces

In your home or building, you may encounter a myriad of surface types and materials, including but not limited to:

    • Walls and ceilings
    • Metal, wood, or concrete
    • Ridged or uneven surfaces
    • Carpet, upholstery, and other fabrics
    • Hidden spaces behind walls or equipment

Some remediation chemicals require mechanical scrubbing to effectively remove contaminants. This can present challenges in large commercial spaces and can require a lot of manpower.

  1. Penetrating Walls to Reach Areas Behind Them

Mold remediation costs can also escalate when sections of walls must be removed to access the areas behind them. Those sections require replacement, which adds to the overall remediation cost, and will require additional work to return the space to its preloss condition. 

  1. Working in Areas with Limited Access

Small areas such as crawl spaces and attics are difficult to access for remediation and to perform the visual inspections needed to confirm surfaces have been treated. Fire damage remediation also present unique challenges where structural damage may occur preventing access to affected areas. It is important to have both the right products and equipment in order to ensure all affected areas are treated, no matter the difficulty in reaching them.

Call a SERVPRO certified professional. We are experts in all manner of remediation and restoration. Our Project Managers and Technicians are highly trained, certified, and committed to best in class service and production.

4 Steps Towards Preventing a Complete Business Shutdown

8/24/2021 (Permalink)

Side by side SERVPRO vans Side by side SERVPRO vans.

Storm damage can be serious, but it does not mean the end of the world. By creating a plan and partnering with the support and help you will need, there is no reason why you should have to shut the doors to your business. When the damage to your building is serious enough to need repairs, but not catastrophic, you may be concerned about running your business while the emergency mitigation services are being performed. SERVPRO of Studio City/Valley Village works with countless various industries and are experts in commercial remediation. Our various customers’ industries include those such as: residential, hospitality, medical, manufacturing, law, and government.  

We keep a clear line of communication open with our customers. Our highly trained claims managers work in tandem with our schedulers daily to confirm and memorialize the scope of work being performed daily. By understanding to our customers’ needs our team is able to devise the proper mitigation plan to minimize business interruption. Over 60% of small businesses don’t have a plan in place, and more than one in four businesses undergo a critical or significant loss every year.

Preventative Steps:

  1. Create a plan.
  2. Understand your coverage.
  3. Get prepared.
  4. Make SERVPRO of Studio City/Valley Village your remediation partner.

How Old is My Fire Extinguisher?

8/21/2021 (Permalink)

Fire sprinkler with hang tag Fire sprinkler with hang tag.

Fire extinguishers do not last forever. Manufacturers prescribe most extinguishers with a lifespan of 5-15 years. What you may not know is how long ago you received yours. Any fire extinguisher with one or more of the following should be headed towards retirement:

  • Hose or nozzle is broken, cracked, and or blocked with debris.
  • Locking pin is missing or unsealed
  • Handle is wobbly or broken
  • Inspection sticker or hang tag (the record of checkups and maintenance) is missing

There are different types of fire extinguishers. Those with compressed gas can leak contents slowly as their seals weaken, while those with ammonium phosphate will solidify over the years, rendering the entire device unusable. You’re being proactive and putting your safety first and by asking this question because the answers can mean the difference between successfully responding to an emergency and being caught empty-handed.

SERVPRO Emergency READY Profile Advantage

8/7/2021 (Permalink)

Did you know 50% of businesses may never reopen after suffering a disaster? According to the latest research, half of the time when businesses are affected by a fire or water damage, they end up having to close down. For the businesses that do survive, the majority of them had a preparedness plan in place.  By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Emergency Ready Program, ERP for short, allows SERVPRO to help commercial properties to be ready in case of a water or fire emergency. By entering detailed information before an event happens, you can minimize business interruption by having an immediate plan of action. 

There's also useful information such as how to turn off electrical panels, main water, gas, etc. to stop any more damage from happening. It's at no cost of your company, as well as a concise profile document, and a guide to help get back into your building after a disaster. This approach is a great investment of your time and is designed specifically with the customer in mind. If you or someone you know would love to have an ERP done, don't hesitate to call SERVPRO today! 

We are Number One in Damage Restoration

7/27/2021 (Permalink)

sign that says we are faster to any size disaster with servpro logo You can rely on us to be the best restoration company you ever deal with.

When you simply google "fire damage restoration", "water damage", "commercial restoration" lots of information pops up and it seems overwhelming, especially if you have never been placed in a situation like this before.

It can be an absolute nightmare if you don't deal with professionals and you should always do your due diligence check first. With SERVPRO, you'll never have to worry about what other restoration companies are doing, as a franchise, we are held to an industry-standard that holds true for the entire company and we pride ourselves in being #1 not only in the nation but in the Los Angeles County.

All of our technicians are IICRC certified and have continuous training. Our office staff is available to you 24/7 and we are known to get you back into your property as timely as possible.

If you ever suffer fire damage you should always call SERVPRO.