What our Customers say...

Testimonials

Unfortunately, due to an indoor hot water heater flooding a portion of our house, I called SERVPRO ASAP; they got here quickly...did their clean up in a very professional  manner until all work was completed.  They made the messy clean up, tolerable.  Each of their men and their office staff kept me up to date at all times and answered any and all my questions as to each phase until the work was finished.  They provided, not only a great report and requested photos, but the foreman showed me areas to make sure I pointed out to our insurance company.  Thank you to all of them!

The team of SERVPRO ( Abraham,Julio,and Kat) was very professional. Julio explained in detail the work that was being done and updated me often on the progress by showing me some pictures of my attic. All workmen were very careful bringing in their equipment so my wooden floors wouldn’t get damaged and put plastic down everywhere so not too much dust was getting around. Once the job was done they cleaned up nicely. Very friendly people. 

This service knocked the ball over the fence.  They were a delight to work with after a pipe burst in our slab.  They took a bad situation and made it way less painful.  The office staff was nice, punctual, thorough, knowledgeable on how to handle any question or concern I had with the entire process.  Alan, Kat, Junior and the rest of the team, you guys were awesome and took such good care of our house...thank you again

Nothing but the best in the business! Thanks to this franchise my place no longer has fire odor nor damage. Crew that serviced my home set containment barriers and protected my floors and rooms while they replaced insulation that was affected in my attic due to fire. Abraham & Julio with crew were polite, well mannered, maintained areas clean at all times and manage to get the work done in one day!

My grandma had water damage on her wood floor, as soon as we noticed our floor boards were squishy we called SERVPRO. We received immediate help and a walk through of what the process of water damage restoration would look like.
We were constantly being updated on our claim, which made the process a lot less stressful for us. Highly recommend Alan Reed and his team!

My grandma had water damage on her wood floor, as soon as we noticed our floor boards were squishy we called SERVPRO. We received immediate help and a walk through of what the process of water damage restoration would look like.
We were constantly being updated on our claim, which made the process a lot less stressful for us. Highly recommend Alan Reed and his team!

We had a flood in the living room on a weekend and we trusted SERVPRO from the moment we called them. They immediately assembled a team, showed up as promised, took amazing care of our needs and followed through until the job was done. Each and every person we encountered was courteous, professional, friendly and caring. We recommend them without reservation! Thank you, SERVPRO, for making what could have been a nasty experience, smooth and worry-free.

This company understands that customers are human beings. I laughed on the phone with Nora Choe, my claims manager, so many times and I also cried because of how crazy my life was going during this process. But once everything got situated and the work began... from start to finish it was a walk in the park. I couldn't believe how much care their working crew put into my home. They explained every step before they started opening up walls and let me know that some things would get addressed on the reconstruction. The honesty and transparency and communication they provided made me feel comfortable, I even invited them back for tea!

TWO WORDS ...HIRE THEM !

I can't be more thankful for all that Team SERVPRO has helped us through . They understand the emotions homeowners go through and really work hard to ease the pain of the losses we have had from the fire . Communication was perfect and they set the bar in quality.Special thank you to Nora and Alan . You guys and everyone are ROCKSTARS!

After our home was affected by an accidental fire there was a lot of clean up that we needed. Jenny at SERVPRO did such an incredible job making sure we felt taken care of. 

She was able to send us air scrubbers the day we were allowed back into our house and was always available to answer any questions we had.  From working with our insurance to walking us through the process of getting the rest of our house cleaned up Jenny helped put us at ease. Wonderful service, thank you!

A few months ago I came across some mold in my home.... didn't know who to call... just so happened to be that Laura Guzman who is a long time friend... referred me to SERVPRO... they sent out a crew team of experts to my home... their professionalism superseded my expectations.... 
I was very pleased with the final outcome and the peace of mind that I am know breathing easy in my home....

After the fires our insurance company sent SERVPRO to start the clean up process. Their team of workers showed up ready to work and did things in a totally professional manner. The communication with the main office was easy and any requests we had during this stressful time were handled right away. Although a tough time for us, the people at SERVPRO took much of the stress off our plate and handled everything. I give a shout out to Nora who was our contact and she led the way.

SERVPRO was recommended by our property manager to deal with damage from a flood in our building that spread into our unit and badly damaged walls and flooring, and I can see why they were so highly recommended. 

David Vivian was the head of the team that worked with us, and he was extremely professional and thorough, very patiently answering any and all questions my wife and I had, and giving us regular updates on progress and what to expect next. Having your home flooded can be very stressful, but David really went above and beyond to help us feel reassured that everything was being taken care of.

The rest of the team was also great and very professional. They sent us very detailed email reports daily with status updates. I can't comment on pricing because they dealt with the insurance companies directly, but overall would highly recommend this company if you need these kind of services in the future.

We had a flood in the living room on a weekend and we trusted SERVPRO from the moment we called them. They immediately assembled a team, showed up as promised, took amazing care of our needs and followed through until the job was done. Each and every person we encountered was courteous, professional, friendly and caring. We recommend them without reservation! Thank you, SERVPRO, for making what could have been a nasty experience, smooth and worry-free.

We had a flood in the living room on a weekend and we trusted SERVPRO from the moment we called them. They immediately assembled a team, showed up as promised, took amazing care of our needs and followed through until the job was done. Each and every person we encountered was courteous, professional, friendly and caring. We recommend them without reservation! Thank you, SERVPRO, for making what could have been a nasty experience, smooth and worry-free.